Working in partnership
with restaurant owners.
Focused on providing tailored consultancy services for restaurants and pubs to help you thrive in the competitive hospitality market.
I bring years of hands-on experience and industry insight to help you unlock your restaurant’s full potential. Whether it's refining operations, boosting profitability, or elevating your brand, I tailor myapproach to your unique goals.
My purpose is simple: to support your long-term success with practical, proven strategies.
What you can expect...
Focus & Timeliness
I put 100% effort in every task I perform for my clients, and always strive to deliver additional value above & over the brief, whenever possible.
Experience
With 40 years experience working with independent restaurant operators and some of the biggest brands in the high street, you are in safe hands.
Fair Pricing
I fully appreciate that in the current economic climate, money is tight. This is reflected in my Fair Price for a Fair Job pricing policy.
Consultancy services
Specifically designed for independent restaurant owners
Discover more about the extensive range of services I provide. I update this page frequently, but if you still can’t find what you’re looking for, please feel free to get in touch with me – I will be more than happy to help.
First and foremost, I want you to find the consultancy service that perfectly suits your requirements and budget, and I am happy to offer a free, comprehensive / no commitment web session to discuss how I can best assist you, to help you make an informed decision.
The essential handbook for every UK restaurant operator.
Guest Service Excellence distils decades of hospitality experience into 100 practical, high‑impact checkpoints designed to transform the way your restaurant operates.
Each point breaks down what to review, why it matters, how to take action, and the common pitfalls to avoid - giving you a clear roadmap to elevate service, strengthen your team, and increase profitability.
Whether you’re opening your first venue or refining a well‑established operation, this guide helps you identify blind spots, implement improvements, and build a guest experience that truly sells.
Choose a topic, follow the steps, and turn insight into action. A smarter, more profitable restaurant starts here.
230 pages - available now in pdf format
FREE for Profit Plate clients
Forthcoming titles ...
Scheduled release: June 2026
Scheduled release: October 2026